Refund and Returns Policy
Returns Policy
At Spotlight Publications, we strive to provide the best possible experience for our subscribers. Please take a moment to review our return policy regarding magazine subscriptions:
Cancellation and Refunds
1. Full Refund Period
- Customers may cancel their subscription within 48 hours of the initial purchase to receive a full refund. To cancel, please contact our customer support at [email protected] or 1-888-668-5069.
2. Post-Refund Period
- If you choose to cancel after the initial 48-hour period, you can do so at any time. However, please note that no refund will be issued for the remaining time left on your subscription term.
- You will retain access to all content until the end of your current subscription term, ensuring you can continue to enjoy your magazines without interruption.
Cancellation Policy
To cancel your subscription, please reach out to our customer support team with your order details, and we’ll process your request promptly.
Contact Us
For any questions or assistance, please contact us at:
Email: [email protected]
Phone: (888) 668-5069
Shipping Information
At Spotlight Publications, we are committed to ensuring that you receive your magazines in a timely and efficient manner. Please review our shipping policy below:
Free Shipping
We are pleased to offer free shipping on all magazine subscriptions within the United States
Shipping Timeframe
Shipping times will vary based on how frequently your subscribed magazine is published.
- Digital subscriptions are available in 2-4 weeks
- Weekly magazines usually ship in 4-8 weeks
- Monthly magazines usually ship in 6-10 weeks
- Bi-monthly magazines or seasonal magazines usually ship in 8-12 weeks
- Quarterly or less-frequent magazines may take up to 12-16 weeks to ship
- UK based magazines may take 14-18 weeks to ship
Order Processing
Once your order is placed, it will typically be processed within 1-2 business days. After processing, your magazine will be shipped based on the publication schedule.
Delivery Updates
You will receive an email confirmation once your order has shipped, along with tracking information so you can monitor your delivery status.
Shipping Issues
If you experience any issues with delivery or have questions about your shipment, please contact our customer support team at [email protected] or (888) 668-5069.
We appreciate your understanding and support as we bring you the best in magazine content. Thank you for choosing Spotlight Publications!